Customer Service: The level of customer service and care provided by an extended warranty company is an important consideration.We take into account the number of extended car warranty plans available, term limits, exclusions, and additional benefits. Coverage: A wide variety of coverage is essential to support the differing needs of customers.To determine this score, we employ a secret shopper analysis using different vehicles, mileages, warranty plans, and locations. Price: Comparing providers can be difficult due to the many factors that influence cost.There are a few other customer reviews that mention poor claims servicing, but based on the low volume of these complaints, it’s unlikely that the majority of customers have negative service experiences. Usually, it is inadvisable to contact companies that practice unsolicited sales call tactics. This is an important indication of CNA National Warranty being a legitimate company. But the BBB has posted a notice saying that BBB personnel have investigated the matter and concluded that CNA “does not make telemarketing calls and does not use a third party to make such telemarketing calls on its behalf.” Most customers who complain are upset by unsolicited robocalls that claim to be made on behalf of CNA National Warranty Corporation. However, the company also has few legitimate complaints filed against it.ĬNA National Warranty has received about 50 complaints in the past three years.
Despite the company’s high BBB score, there are few positive reviews from customers who have purchased CNA National Warranty services.
CNA National Warranty Corporation holds an A+ rating from the Better Business Bureau (BBB).
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